Return and refund policy

Every CobaWear piece is made to order, just for you. We don’t keep a shelf of extras, and we still want you to feel looked after if something isn’t right. Here is exactly how that works.

The short version

• You have 14 days from the date of delivery.
• If a shirt arrives damaged, flawed, or is not what you ordered, we replace it or refund you in full.
• Send clear photos by email. You do not mail the shirt back.
• We can’t take a physical return, or give a standard refund, if you ordered the wrong size or changed your mind. The shirt was made for your order.
• If the size is the only issue, our Perfect Fit Guarantee gives you 30% off a reorder of the correct size.

Damaged, flawed, or incorrect

Email us within 14 days of delivery with:

• Your order number
• Clear photos of the problem, and of the whole shirt

We will send a free replacement or refund the original payment method in full. You do not need to ship the item back.

Sizing and a change of mind

Because each piece is made to order, we can’t accept a return or issue a standard refund when the size is wrong or you change your mind.

Perfect Fit Guarantee

If you ordered the wrong size, email us within 14 days of delivery. We’ll send a one-time 30% discount code for a reorder of the correct size. The code covers that reorder only. It is not a refund of the first shirt, and we email it to you rather than publishing a public code.

How to reach us

Email returns@cobawear.com with your order number. For a damaged, flawed, or incorrect shirt, attach the photos to that same email. We’ll reply with the replacement, the refund, or the fit code.